Terms of Service

Todo lo que debes conocer antes de salir

Todo lo que debes conocer antes de salir

Reservations

  • You can make your reservation by filling in our online form or by calling +34 933 104 108. We are available from 9am to 6pm.
  • You can also come to our office in Passeig Lluis Companys, 10 (close to Arc de Triomf) and reserve directly.
  • There is no pre-payment necessary in order to formalize your reservation
  • During the reservation process it is important that you fill in your contact details correctly.
  • In case there is any difficulty with your reservation, our Tour Manager will contact you and suggest you a suitable alternative.

Participants

  • In order to use the Segway properly, we recommend a weight between 35 and 120 kilograms
  • Minors always need to be accompanied by an adult.
  • Segway Tour participants need to be at least 16 years old
  • We offer solutions so that families can enjoy our Barcelona city tour experiences together. We offer high-end electric bikes for minors.
  • For the risk of potential falls, we cannot include pregnant women in our Segway tours.

Meeting Point

  • The meeting point is below Arc de Triomf.
  • Your guide will be waiting for you 5 minutes before the tour start. He wears our corporate cloth and is mounted on a Segway.
  • From there you have a short walk to our head quarters in Passeig Lluis Companys, 10

Punctuality

  • Your punctuality is essential for a smooth start of your Segway tour
  • In case you are late, our guide will be waiting for you for a maximum of 5 minutes, or 15 minutes in case you reserved a private service.
  • In case you can not attend your Segway Tour, let us know so we can reschedule you.

Climate

  • Rain is usually not a problem in Barcelona, thus we also go on tour when it is raining
  • We provide rain ponchos for all participants
  • In case you do not enjoy the tour in the rain, we can arrange an alternative schedule

Training

  • Before the start we will inform you about the general condition of our service
  • We provide a helmet for each participant. All sizes are available.
  • In case you never used a Segway, we will dedicate 5 minutes to train before leaving.
  • We will prepare you to drive fluently and enjoy the streets of Barcelona.

During the tour

  • We drive on sidewalks and bicycle lanes according to the regulations.
  • The guide adapts the speed according to the circumstances
  • We like you to enjoy Barcelona, while respecting other pedestrians

Return to headquarters

  • You pay our service once the tour is finished and the client is happy
  • You can carry out your payment in cash or by credit card
  • We appreciate if you could share your opinion on Barcelona Segway Tour with other travelers

Frequently Asked Questions

Most frequent questions and answers

Dónde encontramos a nuestro guía ?

Frente al Monumento a Cervantes en plena Plaza de España. Vuestro Guía irá montado en Segway

Con qué antelación hago mi reserva ?

Cuanto antes mejor. Así aseguras disponibilidad. Nuestro Tour Manager confirmará contigo antes de 24h

Cuántos participantes por grupo ?

Queremos que te sientas cómodo. Seis personas por guía te parecerá una buena opción.

Qué edades son recomendables ?

A partir de los 10 años. Nos encantan las familias. Siempre hay lugar para todos.

En qué idioma puedo hacer el tour ?

En el tuyo. Hablamos hasta 10 idiomas: español, inglés, francés, alemán, italiano, ruso, holandés, danés, árabe…

Qué hacemos en caso de lluvia ?

El tiempo es agradable en Madrid. Si empeora podemos esperar, cambiar de horario o cancelar

Cuando debo abonar la actividad ?

No requerimos prepago. Disfruta de tu Segway Tour y después ya pagarás en efectivo o tarjeta.

Tenéis tarifario para empresas ?

Las empresas y grupos corporativos sois tan importantes para nosotros que disponéis de un gestor exclusivo que os ofrece el mejor trato

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